Answer & explain
Opening hours, services and booking instructions based on your approved information.
The phone rings.
Your work continues.
A phone assistant answers calls, handles common questions and records requests. Complex situations go to a person. You can focus on the customer in front of you.
Discuss a phone assistantExperience built on work for real organisations.
Our work across different sectorsFull Webrise Studio portfolio ↗
WHAT WE DO FOR YOU
Every call has a next step.
Collect the details
Ask what the customer needs and prepare a clear record for your team.
Hand over to a person
Urgent, unclear and sensitive calls follow an agreed handover path.
SEE HOW IT WORKS
Explore how a call works.
ProcessPilot VoiceSample conversation
◉
Someone to answer.
Choose a sector and explore a sample call.
Interactive transcript. No calls, recordings or actual bookings.
WHY IT MATTERS
A missed call can mean a missed opportunity.
Repeated questions interrupt work. Outside business hours, customers may reach nobody. We configure the assistant around your operations and human handoff rules.
01
Customer calls
02
Assistant collects the request
03
Team receives the record
HOW WE WORK TOGETHER
From the first conversation
to a working solution.
Your call rules
Review common questions, opening hours and situations that need a person.
Test calls
Test language, replies and handovers together before customers use it.
Connection & review
Verify number forwarding and data handling. Review where the assistant needs improvement.
FAQ
Good questions. Clear answers.
Will the assistant handle every call?
It can handle routine questions. Sensitive, unclear or complex situations are handed to a person under agreed rules.
Do we need a new phone number?
Existing numbers can often be forwarded. We check the options with your carrier and phone system.
Is the demo a live call?
No. The demo is an interactive sample transcript. It does not place calls or make real bookings.
YOUR CONTACT
Vojtěch Vašek
Have a project or want to simplify how your business works? Get in touch. I’ll help you explore the options and find a solution that makes sense.
+420 739 503 649vojtech.vasek@processpilot.cz
Discuss a phone assistant
A few sentences are enough. You don’t need a technical brief.